Rewarded as an acclaimed inn by the community of travelers on the largest travel site in the world
Sherbrooke, Québec, Canada – May 19th, 2015 – Hôtel Le Floral announced today that they were awarded the TripAdvisor® Certificate of Excellence. Awarded for the fifth year in a row, this prize rewards the quality of services offered. It is only given to businesses who are constantly well rated by travellers on TripAdvisor. The winners of the Certificate of Excellence are inns, restaurants and other attractions across the world who continously offer a perfect customer experience.
In order to choose the winners of the Certificate of Excellence, TripAdvisor uses a unique algorhythm which takes into consideration the quality, quantity and dates of the comments posted by travellers on TripAdvisor during the last 12 months, along with the longevity and popularity of the businesses found on the website. To obtain TripAdvisor’s Certificate of Excellence, the scores given by travellers to a business must average 4 out of 5 and the business must be on TripAdvisor for at least 12 months.
« Winning TripAdvisor’s Certificate of Excellence is a proud achievement for everyone working at Hôtel Le Floral and wish to thank every single customer who has taken the time to give their feedback on TripAdvisor », stated Ms. Mélissa Patry, Hôtel Le Floral’s Director of Operations. « There is no other more valued recognition than the one given by our clientele. This TripAdvisor Certificate of Excellence based on the travellers’ feedback shows a great sign of respect in our services; that we want to be perfect. »
« It’s a pleasure for TripAdvisor to reward businesses that constantly offer great service to their clients », said Marc Charron, President of TripAdvisor for Business. « By rewarding these businesses who make an extra effort to provide the best service possible, TripAdvisor not only helps improve the quality of service for tourism, but also gives businesses of all size the opportunity to stand out ».